Dreams - Llantrisant

OK Good Attention, well pleased

The shop assistant was very helpful, my husband has a bad back and we talked through all the options, and types of beds available. We talked so much that the store needed to close, so Chris locked the door and completed our purchase. Excellent service (we had gone to another shop Leeks and they were closed) so this extra touch made a big difference as we did not have time to come back into store. Chris went above and beyond what was expected and we were very impressed. I would not normally leave feedback but in the case, he really does deserve some recognition. Also note to management, please fit some air con or supply fans, the store was very very warm, with no air (I know it’s a heatwave but very hot environment for people to work in) Chris never mention this, but you could see he was hot.

Chris the guy in the shop was brilliant. He worked over his hours so he could process our sale. Very nice and came accross as genuine and he did nt push anything on us, but we still bought pillows and mattress cover, so he's a good salesman.

Michael was very knowledgeable, understood our needs and explained everything thoroughly.

Lovely, well laid out store, good variety of products. Sales assistant Mike v helpful and knowledgable, not at all pushy. I felt I could take time to make my decision without feeling pressurised. Additional staff member friendly and helpful.

We were greeted by a very friendly assistant Chris 278. He welcomed us and whilst we were growing he asked if we d like a tea, coffee etc. He explained the types of beds available and the benefits of them. Very clear explanations of the process and forms that were to be signed. Overall, He was knowledgeable and professional with a very pleasant manner.

We were very impressed with the service we were given by Mike Strong. His knowledge of the products was brilliant and my husband and I were very satisfied with our purchase. Mike Strong even made us a cup of tea. The visit was very relaxed and we look forward to receiving our mattress on the 3rd July.

The assistance I received was of the highest quality with consideration for my requirements.

very friendly and highly informative but most of all we got a great deal

Most excellent service from Michael at the Talbot Green outlet