Dreams - Llantrisant

Great customer service and really sold the mattress to us. We went in the store with a budget of £500 but the salesman easily sold us a mattress worth over £1,000 and we are so glad! 100% satisfaction with the mattress and pillows

The Store Manager Stuart was very helpful and knowledgeable is customer service was second to none. The mattress analysis tool was very impressive and helped us find the perfect bed and mattress. Stuart was not pushy which often puts me off with salesman and put the needs of us first before worrying about if he made the sale or not he wanted to make sure we were comfortable. We returned the day later to complete the sale mainly down to the excellent level of customer service we received from Stuart.

From the moment my partner and I walked in to the store, the staff were very fantastic and couldn't do enough to help. My partner and i didn't plan on purchasing a bed when we first entered the store and only wanted to browse the bed/mattresses. Staff at the store allowed us this space to browse ourselves but gave us advice when needed and stated if we have any questions to ask them and they would be more than happy to help. The lady (we can't remember her name unfortunately) who assisted us was great throughout, We couldn't decide what bed type we wanted but because we told her the style, she mentioned a bed that wasn't in store but had in stock online. As a result of this, this bed the lady showed us online was the one we ended up choosing. The friendly and approachable lady then put us on the sleep-match to help us choose a mattress best suited for us. We then tried a number of mattresses and managed to pick one that best suited us. The more than helpful lady was every chatty and found out that my partner and I are both Police officers, she mentioned this to he manager who in turn gave us pillows and a discount on our purchase. Brilliant service, Will definitely go back

We were assisted in our choice by Mr Chris Davies who guided us throughthe various options and was very helpful in our final purchase.

Great customer service, nothing was too much for Simon.

Staff were very patient and attentive as my mother is disabled

Well informed and knowledgeable staff and no high pressure sales talk

Good variety of beds to chose from. Chris the salesman was knowledgeable, polite, friendly and customer focused.

We were served by Stuart in Llantrisant, he was very patient and allowed us time to have a good look around without being at all pushy. Each member of staff were very pleasant as we were making our way around the store. Must say I was very pleased with their service.

THE SERVICE WAS FIRST RATE AND THE SALESPERSON CHRIS WENT OUT OF HIS WAY TO HELP AND HAD FIRST RATE KNOWLEDGE OF PRODUCTS