Dreams - Llantrisant

The lady we dealt with was so helpful and she made us feel like we made the correct decision. Very pleased with the service

Advisor answered all queries in a straightforward manor. He was polite. Knowledgable and put us at ease

The overall experience of visiting Dreams was a very enjoyable experience there was no pressure involved and the excellent staff were always available to give advice and answer any questions All in all it was a very satisfactory visit and I wouldn't hesitate to recommend you to my friends and family Thank you yours sincerely B E JEFFERY

Chris at the branch was very helpful. Also took his time to mess about with our 2 children. Made me and my partner a lovely cup of tea and even had a muffin and crisps for the kids. Excellent knowledge of the products he was telling us about and didn't try and push us into buying a more expensive mattress than we needed.

The sales assistant was very good and gave us time to decide on our product without hovering and over selling items

The gentleman who served us was fantastic. I felt listened to and valued, he took time to understand our needs and did not do a hard sell. Probably the best service I have received from a salesperson (ever!)

Knowledge of staff, very welcoming. Gave me Confidence in the item I purchased. The free delivery was a bonus.

we were given a selection of mattresses to try, my wife suffers from a bad back which Jocelyn took into consideration and helped us pick the perfect mattress for us.

Really good customer service Great experience

Chris remembered me from 2 years ago when I bought a bed for my deaf cousin. He listened to my requirements , provided excellent advice and explanations, and ensured that I was happy with the types of mattresses I tried. Ordering process was thorough, colours selected, all costs explained in full. My only “complaint/comment is that delivery can be a long time, and dependant on a whims of carrier.