Dreams - Llantrisant

Friendly and efficient staff. Good technical knowledge

Staff fully understood my needs as a disabled customer

Great service from the time I entered the store. Stuart helped my young children get settled with colouring while he talked to my wife and I to fully understand what we needed. Swiftly and accurately we found the right mattress and advice seemed accurate and well delivered.

Because the whole experince went well

Good friendly knowledgable service

Service recieved from the assistant was outstanding

Went in looking for a new mattress as thought knew what we wanted, using the technology showed us something different. Chris's knowledge of the products and our requirements, helped us to choose something that was comfortable and hopefully meets our long term need for a good nights sleep. There was no pushy sales pitch but a genuine wish to suggest the best product for us. In fact we ended up buying a new base and headboard.

Very good customer service from Chris.

We visited the Llantrisant Store recently and, after visiting another store in Cardiff the same day, we were pleased that the customer service assistant greeted us but did not follow us around while we were browsing. We like to take our time whilst shopping and not feel pressurised. So congratulations to the staff in Llantrisant for achieving that balance of being helpful but not suffocating.

I must say that the service I received was exceptional. I was not rushed in to making a choice of mattress, base or headboard. The assistant was extremely helpful and patient. I would definitely recommend Dreams