Dreams - Llantrisant

Chris was very helpful with the exact items we were looking for and giving us all the information we needed.

The assistant was utterly amazing! I can't remember the last time I had customer service like that anywhere! She was totally knowledgeable and so patient!!

The service from the moment we walked in was exceptional. All staff members were friendly and at tentative and we didn't feel pressured or rushed at all during the visit.

Ease of purchase Fully explained Payment options discussed

From the time we entered store Chris was fab, put us on the bed scanner, showed us a variety of options and made a cracking coffee. He he was to talk to and explained everything

I explained to chris from Pontyclun store that I’d previously purchased two mattresses online that were both unsuitable. He took time to let me use the store bed checker which told me which mattress would be suitable . I liked that Chris said to try a few and have the one that was most comfy for me. No pressure. Easy paying and not too bad with delivery either. My friend came into the store and I told them to buy from Chris . She ended up buying the same mattress as me. Much friendlier assistant than in penarth Road dreams; miserable as sin there.

The lady (jocelyn)that assisted me with my purchase was very friendly and helpful. Answered all my questions professionally and very knowledgeable of the products

I was served by Mike at llantrisant store which he was amazing.I was very impressed by the whole service.

I was extremely satisfied with the politeness and friendliness of all the staff, especially Christopher who served me. He gave me recommendation but didn't try to push anything onto me. I am really happy with my experience at Dreams.

Relaxed atmosphere, no pressure to buy, friendly staff, knowledgeable, listened to what we wanted.