Dreams - Llantrisant

Chris was the salesman he was very knowledgeable focused on our needs ,for us to buy the best product for our needs.Hewas focused on us first the sale secondly. A good experience!!

Chris was very patient and spent time explaining about types of beds and mattresses. He was very customer focussed and wasn’t pushy which made it easier for us to make our decision to proceed with the purchase. Chris is a very good salesman and a credit to your company.

Chris was very helpful. What I liked most was his honesty, He was straight to the point and completely honest about anything I asked of him. He is a credit to your company...

Well happy with the staff have used this store a few times wasn't happy with the price if bed it was way way out if my budget but it was the better bed for my health problems disappointed with free pillows thought I was having the cool tough like bed I already got the free ones I bought 5 years ago

Great knowledge and very friendly - good advice given

Jo Jenkins assisted myself and my partner in store in Llantrisant, she was very friendly and approachable and said hi as we entered the shop and did not come over straight away providing us time to have a look around which I liked. She offered us a tea or coffee and explained sleep match which we did to find our mattress. Jo explained everything well and was very knowledgeable and easy to speak too while going around the mattress to try. she was very patient as myself and partner prefer different mattress types and Jo managed to find the perfect one Inbetween. When I come to ordering the mattress and bed frame Jo explained everything we needed to know including the 40 night sleep trial which was great. We could not have wished for a better Experience at the store or for a more friendly staff member.

Great customer sevice. Was amazed by the selection of product. Also given a cup of tea what was very nice

We had a positive, firm greeting and the chance to view the displays at our leisure. The salesman was approachable and not at all pushy when offering information and assistance for our requirements. As, in our case, we had to refer to a family member about the suitability of our choice before placing an order, we were presented with full information of the bed and the mattress options to aid in our choice. Before we left, we were made fully aware of the current sales campaign and encouraged to come back by 1900 the following day to be able to take advantage of the offer. We duly returned to place our order the following day and saw a different salesman who also gave excellent service

Fantastic friendly service, time was taken to understand needs of what I eanted/needed. Assistant around to help with anything but not pushy either.

Quick help good knowledge and patient to take time to recommend options.. Sleep match was excellent