Dreams - Llantrisant

The lady who helped us (I believe her name is Jo) was super friendly and made the ordering process so clear and easy for us! She made us feel very comfortable in store under the circumstances and made us feel like we made a friend! She was very friendly, very professional under the circumstances and gave us very helpful guidance on what to purchase. I had visited a different Dreams store 2 weeks prior in Cardiff and they didn’t offer to let us try out the mattress’ (understandable because of the virus) but made my decision harder on what mattress I wanted to try, Jo in the Talbot Green store let me try out the mattress’ in a safe way by laying down paper first and sanitising after I tried it out. She was really interested in helping myself out which I didn’t get the same effect from the Cardiff store. Thank you Jo, you were amazing help!!

The lady who helped us (I believe her name is Jo) was super friendly and made the ordering process so clear and easy for us! She made us feel very comfortable in store under the circumstances and made us feel like we made a friend! She was very friendly, very professional under the circumstances and gave us very helpful guidance on what to purchase. I had visited a different Dreams store 2 weeks prior in Cardiff and they didn’t offer to let us try out the mattress’ (understandable because of the virus) but made my decision harder on what mattress I wanted to try, Jo in the Talbot Green store let me try out the mattress’ in a safe way by laying down paper first and sanitising after I tried it out. She was really interested in helping myself out which I didn’t get the same effect from the Cardiff store. Thank you Jo, you were amazing help!!

Staff were extremely helpful and offered plenty of advice but also allowed us time to talk and consider our options. They all adhered very well to social distancing and disinfecting areas we had visited.

Chris and the rest of the sales team were really friendly and helpful from the moment we stepped inside. I was 90% thinking I’d buy a mattress, but Chris’s enthusiasm and knowledge turned that up to 100%.

Chris and the rest of the sales team were really friendly and helpful from the moment we stepped inside. I was 90% thinking I’d buy a mattress, but Chris’s enthusiasm and knowledge turned that up to 100%.

Stuart - Customer Service advisor displayed excellent customer service from the second we stepped foot in the store. He explained the sleep technology to us and showed us 5 mattresses. All were explained How they world benefit our needs In full detail. We didn’t feel rushed at all and Stuart was extremely helpful answering all our questions. Best experience I have had going mattress shopping. Quick delivery only 2 weeks. I now can’t wait for it to arrive. Thank you Dreams we will be retiring for sure.

Stuart - Customer Service advisor displayed excellent customer service from the second we stepped foot in the store. He explained the sleep technology to us and showed us 5 mattresses. All were explained How they world benefit our needs In full detail. We didn’t feel rushed at all and Stuart was extremely helpful answering all our questions. Best experience I have had going mattress shopping. Quick delivery only 2 weeks. I now can’t wait for it to arrive. Thank you Dreams we will be retiring for sure.

From the time we entered the store our needs were met with courtesy and politeness. Everything was explained from health and safety, asked if we needed drinks and very knowledgeable about the type of bed we needed. We were not pressured in any way as a result I returned to the store a few hours later to purchase the bed we wanted

From the time we entered the store our needs were met with courtesy and politeness. Everything was explained from health and safety, asked if we needed drinks and very knowledgeable about the type of bed we needed. We were not pressured in any way as a result I returned to the store a few hours later to purchase the bed we wanted

From the time we entered the store our needs were met with courtesy and politeness. Everything was explained from health and safety, asked if we needed drinks and very knowledgeable about the type of bed we needed. We were not pressured in any way as a result I returned to the store a few hours later to purchase the bed we wanted