Dreams - Llantrisant

I was satisfied with the store and staff were extremely helpful and professional.

perhaps a little bit too much intervention from the sales person at the start otherwise, Chris was friendly as the transaction developed

I liked the assistance but I would have preferred to have some more time on my own with the wife and kids to try more beds and not be told what ones they think we will like.

I BOUGHT A MATTRESS THAT COST £79 HALF PRICE,I WAS VERY PLEASED WITH THIS PRICE BUT WAS THEN INFORMED I WOULD HAVE TO PAY £40 DELIVERY AND ANOTHER £40 IF I WANTED THE OLD MATTRESS TO BE TAKEN AWAY.

I was satisfied with my experience at dreams, there is always room for improvement in any business, this is the reason for not giving highly satisfied in all area.

No reason

price was good

I was alway taughte there is always room for inprovement so i always mark it slightly lower. I wish your cloud pillows were alittle cheaper. I was really happy with the service i had from your store and was offered plenty of coffee. Staff made you feel comfortable while we were looking around and nothing eas to much bother

The store manager spelt my surname wrong, even after spelling to him.

We were misquoted a price for a mattress. We were torn between two mattresses, one was £749 and the manager of the store told us there was only £50 between the two. So we decided to go for the other mattress that was £50 more expensive. When we got to payment, it turned out the mattress was £150 more expensive and she had made a mistake. She took off the delivery charge and some money for us, but it was still £100 more than we would have paid.