Dreams - Llantrisant

Colleague was very friendly and knowledgable, also very keen but, willing to give me all the time I needed to make my mind up. The machine to test my body and position etc was quite an experience and made choosing so much better. Good hygiene and distancing throughout the store. The price took me back a bit I must admit but, it is what it is. The free pillows at the end was a real treat and much appreciated.

I was satisfied for all the reasons outlined earlier

Michael was very attentive, professional and took a great deal of pride in his job. Nothing was too much trouble - thank you

As soon as I entered the store, I was greeted with a lovely young man, who was extremely helpful. He explained everything to me, I did the bed trial and was advised from there. I would definitely shop here again 👍😊

This is our second purchasing from Dreams, after buying a new mattress a couple of years ago. We found Dreams staff supportive & they made us feel comfortable (like a good mattress!) We visited a different store this time but had the same excellent customer service, everything we wanted in stock and came away happy and looking forward to our delivery.

Parked right outside, was greeted at the door. Used the hand sanitiser provided. Was able to have a look around the store to check on beds available for size and colour. Explained my needs, we were shopping for a spare room bed and the sales person showed me an alternative that we hadn’t thought off but we were happy with so we bought it. Delivery is due in 4 days.

Extremely satisfied with the overall process put in place to keep customers safe from Covid from entering store, to going around sampling the mattresses, pillows etc. Everything that was touch by myself and husband was sprayed with disinfectant and wiped clean. A small gesture that went a long way was offering bottled water to each customer as they entered.

From the moment I walked into the store, I was greeted by the store manager and assisted throughout my visit. I really had no idea what kind of mattress I was looking for but after 3 minutes lying on a specially designed bed hooked up to a computer I was presented with a list of 5 mattresses and taken to each one to try out. Stuart was knowledgeable about the products, friendly and patient. The social distancing in store was clear and everything was sanitised regularly. It was my first visit to dreams, but I would certainly recommend!

The young man who served me was highly knowledgeable, courteous and professional. He is an asset to the Talbot Green store.

Staff were welcoming and friendly as soon as I arrived. Price was pretty good considering, and available for delivery very quickly. My needs were satisfied.