Dreams - Llantrisant

I was amazed by the bed that tells you what Pacific mattress you should look for , the llantrisant shop he new everything about beds he was very nice and helpful and we had a fantastic bed on sale and so fast delivery in 4 days 100./. Customer satisfaction 👍👍

Whilst in your Llantrisant branch we was greeted by Chris. He explained all aspects of h&s from hand sanitizer to bed covering. We was given a tour of the store with all aspects of mattress comfort explained We was then given a chance on the simulation bed a little weird but it gave us a good idea to what we needed. we purchased the product we required. Chris was very professional made us purchase with easy no hard selling and at no time did we feel unsafe in these difficult times.

very help ful at sore had time for you.

The salesperson who greeted me on arrival was Christopher. He was extremely welcoming and certainly very knowledgeable. I explained what I would be interested in, there was no pressure selling, he had my needs first and foremost. I was very impressed.

We originally went in just to browse at mattresses to buy and would’ve probably ended up buying a mattress that’s wasn’t suited to us. A guy greeted us at the door ( I really can’t remember his name but he was lovely) and he took us to the machine that sizes you up for a mattress. The results got printed and he took us to the options. We tried out a few and what I did like was that he’s wasn’t cramming the most expensive one down our throat as some sales people do. He allowed us to try the top choice on our report which was expensive but then also told us to try a cheaper alternative that was also on our results. All mattresses we tried were lovely and it was a tough decision to make, he didn’t sway our mind in anyway and only offered pros on each mattress. I feel like we selected the best mattress based on what we wanted thanks to the help of that gentleman.

Staff very friendly and knowledgeable. Assistant took time to understand our requirements and took note of all the comments we made. There was no pressure to purchase but she guided us to our final choice, explaining the different options available.

Visiting the store in Llantrisant was a pure pleasure, Jo was helpful, polite and courteous with a great sense of humour. All the procedures and sampling of beds were explained in great detail. All the staff were friendly.

Staff member went above and beyond to help me and assist during my visit even with my disability. He was also very knowledgable and couldnt be happier to help.

Good knowledge very helpful and polite without being pushy

The two staff members that helped us were very knowledgable and very kind/helpful. They cleaned everything after us and made us feel very at ease.