Dreams - Llantrisant

Rebecca is an absolute credit to the store / company - couldn't ask for better! Couldn't do enough to help and spent time with us to ensure we got the right product. Highly recommend her!

the assistants were very friendly and welcoming and helpful and there was no pressure sales talk which would have put me off and sent me to look elsewhere, even when i said i was going to look around to compare they still had a friendly attitude and a smile on their face, then we got chatting and i decided to to buy as i thought i would have a great after service if thing was,they were very understanding of my needs. i have not taken delivery of my purchase yet but was told if i am not satisfied with it to just give them a ring and they will sort it out for me.

Chris the assistant was not pushy. He gave us time to browse and carefully supported our many questions

Good knowledge and honesty of sales staff

The staff member "Lynne" who dealt with our purchase, had a good product knowledge, which was better than we had found at a competitor store. Enabled us to make an informed choice.

Polite staff very helpfull

I was very satisfied with my experience at dreams due to the fact your employee called Rebecca (Bex) gave excellent customer service, had great knowledge on the products and was more than helpful. She is an asset to your company and even tried being as fast as possible as I was in a rush and still managed to tell me about my chance to win vouchers. Also I was given a years guarantee for my purchase, as a first time home owner that is really comforting.

I was served by Chris who was very helpful, polite and friendly. He was able to answer all of my questions and his advice was very useful. I have purchased from this store before and this was my reason to return again. I will be using this store the next time I need a bed.

Excellent service.

Dhaval was very helpful and took the time to find us the right product for us. He made sure we knew what products were on offer and ensured we were 100% happy with our choice.