Dreams - Llantrisant

I'd already seen what I wanted online but was offered additional discount/extras instore. Also my daughter and I were given cold drinks which were gratefully received as it was a hot day

The sales assistant was helpful, polite and service with a smile and sold us a product at a price we could afford

very good service and good quality goods

Wide product choice with knowledgeable and helpful assistance in helping to make a choice.

Excellent customer service and product knowledge

There was no 'sales harassment' just polite assistance. We were offered hot/cold drinks from the offset and the staff were incredible with our daughter, entertaining her with colouring books and with genuine engagement. The sales person guided us through the various options available without steering us toward more expensive products which we appreciated as obvious manipulation even when it's subtle is intimidating and off putting. After we decided to go ahead with the purchase the financial completion proceeded without hassle and ended quickly.

Very happy with the overall experience, Chris the assistant was very attentive and helpful. The purchase was quick and easy.

We visited Dreams Talbot Green 6 months ago and Rebecca recognised us as soon as we walked in. Her product knowledge was instant without reference to any notes. She was very accommodating and didn't pressure is into making instant decisions. We will definitely go back to Dreams if she is working there when we change bed next without consideration for your competitors.

Assistant was extremely helpful, patient , friendly, nothing was too much trouble.

Rebecca (sales adviser) was brilliant really well spoken, she was brilliant in helping us find what we needed. It's the fifth time we've used dreams. So really happy and would definitely return again.