Dreams - Llantrisant

I was served by Rebecca in the Talbot Green store, she was approachable, and very personable with a fantastic knowledge of the products I was looking for and the differences between them and the others. There was a delay with the finance company which Rebecca dealt with in a very professional manner, yet was still good fun to have a conversation with.

The staff were very friendly and kind and experienced it what I wanted.

All questions were answered professionally and promptly. The friendly team was more than happy to assist in any way to make the experience trouble-free. Amy was a joy to deal with.

Chris took time to find out or needs and budget. At no time did we feel pressurised. His knowledge was very good. His sales technique was impressive and ended in a win win situation for both parties.

The assistant took allowed us time to try each mattress and suggested alternatives to try. She was patient with us and our two girls who were very excitable. She gave us time alone to discuss. She clearly explain the payments and finance plus delivery.

Time taken to explain benefits of products and support with decision making

The young assistant who served us was extremely curtains thoughtful and polite.

The choice.

Annemarie did pressure us, she showed us all of the ranges within our budget and explained the differences in the mattresses, she didn't try to sell one more expensive than we wanted to pay. She gave us time to discuss and didn't rush us.

The lady in the store was very helpful and knowledgeable, and new exactly what was needed for my 13 year old daughter, couldn't fault it, very quick and easy