Dreams - Llantrisant

My wife and I visited the dreams store in Llantrisant today where we were greeted by one of the sales team he introduced himself as jack we explained what we where looking for and jack then explained to us all about the product we wanted.He explained everything we needed to know about the product he gave us demonstrations of different mattresses and pillows he made us feel very comfortable for us to ask any questions we wanted and other members of the sales team came to assist jack they where also very good too offering us hot drinks.to be fair this store is recommened to visit the team are excellent..

Salesman knowledgeable about type of bed required also price range I wanted to pay.

Very friendly and very knowledgeable employee who spent a lot of time with us.

Friendly and knowledgeable staff.

We were very impressed with how easy it was to purchase a new mattress. Our sales rep Mike was very helpful and the other staff all friendly. Mike explained the colour coded system of the mattresses and nothing was too much trouble as we tried out the many different mattresses. We went in dreading the experience and came away happy that we had chosen a good mattress and pleased with how quick and easy it was. The staff weren't pushy at all which is normally such a let down and an instant "get me out of the shop" but just helpful and patient.

Staff was bery polite and knowledgable. Gave my wife and I sufficient time in store to experience the various different beds/matrases, yet was always available to answer any of our questions. The whole experience was pleasurable, with no hard sells in site. Wonderful. Keep it up!

We were very pleased with the advice given and the speed with which our queries were dealt. Chris made us very aware of all the available deals, including the free mattress topper and half price duvet deal. The store was laid out well and we were given enough time to browse while we were considering our options.

We went in knowing what we wanted .We bought it quickly and the whole experience was good and quick

The person who dealt with us was very knowledgable and didn't rush us We will definitely buy from Mike again

Sales assistants were very helpful and not 'pushy' which can be off putting.