Dreams - Dunfermline

Great experience in store with manager and salesman, great conversation with the guys and they even supplied my wife and I with a cup of coffee. Delighted with our treatment and our purchase. Thoroughly recommend Dunfermline store.

Satisfied with the salesman taking time to make sure that I made the right choice of bed most suitable for my age & ailments especially in regards to sleeping position, back & neck problems.

We had a man called Kevin and he couldn’t have done any more for my mother. She is 83 and he was even helping her get on to the bed. It couldn’t have been a better visit. We were at the Dunfermline branch

Good overall experience.

The salesman Sean was very pleasant, helpful & Proffesional. We were offered tea or coffee but I asked if I could have a soft drink & was quickly offered a can of Irn Bru.👍

The gentleman Robert I think his name was really took the time to find out exactly what kind of bed I needed and really helped make my decision. He was a lovely guy and I don’t think I would of purchased a bed on that day without the time he took to explain everything.

From start to finish my experience with dreams was highly satisfactory, I had tried other retailers for my new mattresses but wasn't happy with either the price or service, Dreams in dunfermline were spot on ! I like to take my time when spending that amount of money and we were given time to do so and at the same time there was always someone available to answer any questions we had. The delivery was equally satisfactory, the young men were polite, helpful and on time which was absolutely perfect, well done Dreams !

Assistant was very helpful without being pushy and guided us through the options quickly and with impartiality. He let us take our time to decide and when we got to the final order process checked over everything to make sure we were happy. Store was well stocked with staff and all happy to engage with our son as we made our decision.

There was an extensive selection of products available and the value for money seemed to better than other competitor stores. The staff were also attentive and welcoming.

We were greeted by an employee named Robert. He was a very lovely man, very understanding and helped us out so much. He was very knowledgable and seemed like an expert, we were surprised to find out he had only been working within your store since November. He is the type of person that any employer is lucky to have. He gave us space when needed and gave us time to choose what we wanted - he even convinced us into getting pillows and the insurance! Ive never taken out insurance on a product before but he really gave us an insight into the benefits of having it. Will definetly recomend and continue shopping here. Thank you so much.