Dreams - Dunfermline

I gave positive feedback as I also visited on your competitors that day and the difference in customer service was night and day. Sean who took my order was extremely helpful and made sure my delivery needs were met. Overall your competitor was cheaper but their attitude lost the sale in the first 5 mins.

Great friendly customer service , with knowledge regarding the bed I was interested in buying.

The manager Keith was excellent. Attentive, very helpful but not intrusive or pushy in any way. We got sorted with the combination of bedding we needed at the reasonable price we needed as well.

Was welcomed with friendly sales man, he was not at all pushy and seenmed interested in my needs rather than trying to sell to me, I tend to walk away if I feel pressured but on this occasion it was a pleasant & relaxed experience, the sales assistant also left me to think about my decision but was always nearby to answer any queries I had, I did not feel pressured. I came away very satisfied with my purchase.

Liked the service and knowledge of the salesman and his professional ism .He was friendly and courteous.

I knew exactly the item I wanted to purchase and although the one in store was faulty they went out of their way to get this item for me. Staff were very pleasant and very helpful. Couldn't have asked for more- we'll done.

Very friendly and knowledgeable about the products. tea and coffee provided during our visit.

The assistant was very knowledgeable and extremely nice I will definitely recommend this store to everybody

The sales staff were knowledgeable ,attentive , and tried to meet our needs .We were advised to try each firmness etc , and to weigh up cost / quality etc

We were treated in a friendly and helpful manner from the moment we entered the store. We were left alone to browse and encouraged to try out the beds we were interested in.We never felt pressured at any time and were given time to make up our minds ourselves which bed we wanted.