Dreams - Dunfermline

Sean who assisted us was friendly and had an extensive knowledge of the products. He really took time to ensure he understood what we were looking for. He also gave us space to discuss and decide which product we would choose with absolutely no pressure.

Friendly and helpful.

I experienced a knowledgeable assistant who wasn't too pushy and gave me good advice.

The salesman was very good the beds were for my kids who were with me at the time he had them trying all the mattress so they could get a fell on how they would be when they were on them the hard ones the soft ones they pick a medium/hard mattress

No complaints, sales staff were very helpful

Salesman was very helpful and even offered us a cup of coffee. Explained about different types of bed and insurance products.

Right from our entering the store, Mark was ready to greet us, and quickly showed how you rated and displayed the beds/mattresses, we informed him that we were requiring a replacement mattress, initially for a spare room but when Mark gave a show of your range of stock, we were delighted with the Flaxby range and decided to buy a replacement mattress for our own bedroom. Mark provided us with a quote explaining your interest free offer and other benefits such as uplifting of our old mattress, and the benefits of taking out the insurance cover, which we did accept. He also let us use some of your range of pillows which we also bought. We were offered different delivery dates and selected one that suited us best. It was a very good experience and we look forward to the delivery of the mattress

Mark was knowledgeable, didn't pressure us at all, kept a distance but was there to assist with questions when asked. Nice sales manner.

I had already completed research prior to going to the store and Sean was able to advise my wife and I on the mattress that best suited our needs. He understood our requirements and was able to advise us about the variety of products available. Additionally Sean was able to concur and support the queries that we had. Sean did not pressure us, he offered us tea/coffee and gave us space and time to discuss our choices and come to a decision, but Sean was on hand when we had a question. Smooth, seamless purchase and clear guidance on your terms and conditions.

Had checked on line and new what we were looking for but prefer to visit the show room and were more than delighted with the result. Your assistant was very friendly, offered us a hot drink and allowed us to peruse the other mattresses whilst he quickly attended to the drinks. He was knowledgeable about his stock and very helpful regarding delivery and dealing with the resultant paper work. It was a Pleasure to purchase goods in the shop and I await delivery with a good feeling. Nancy Innes