Dreams - Dunfermline

The salesperson was informative and interested in our needs but was not pushy. He dealt with our order in an efficient and friendly manner

Great service from Sean at the store, helped us understand and choose the right mattress for us, was not at all pushy and let us take our time in choosing

The manager,Keith,was extremely informative,supportive and courteous from start to finish.

Staff member listened to what we wanted without putting any pressure on us to hurry up or buy something more expensive. We could try out as many matresees as we needed to before making a decision.

Customer Service received from Sean at the Dunfermline branch was very professional

The staff helped us to choose the right matress for us and we were satisfied with his knowledge of the products

Fantastic customer service got to know us as people and what we were after. We’re not pushy like some sales people got us the best deal to suit our needs. Keith went through the best option for us and recommended the best bed for us. He took the time to chat to me and my husband and made us feel relaxed and welcome. Karen was very friendly and welcoming on first appearance and assisted throughout testing beds. Had no idea she was new as she was a natural to the job.

Keren was really helpful and friendly. She had a really great knowledge of all the products and seemed to instinctively know what we were looking for. She offered us tea and coffee and was very attentive. She made our mattress shopping very easy and stress free. Lots of thanks to Keren!

the staff were second to none highly satisfied

Sean was very polite and kind and the service I have now received twice from Sean is why I returned again to buy another bed & matress as a customer I was satisfied with the service I received as Sean was very helpful in assistaning me . And satisfied with my goods from dreams. I also brought my friend who also brought goods from the Dunfermline store