Dreams - Leeds Birstall

95 ratings
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Location

Unit 10, Birstall Retail Park,
Holden Ing Way,
Leeds, EN WF17 9DT

anonymous

By anonymous | 4/25/2015

We went into the store on the off chance with a low expectation of what we would find to suit our needs at the price we wanted to pay...how wrong we were. Immediately on entering the store the Sales Lady, Hayley introduced herself, asked us if she could help and set about pointing us in the right direction. Within 10 minutes we found exactly what we were looking for at a price 50% less than our budget!!!!! What a result and what great service.

anonymous

By anonymous | 4/25/2015

Customer service was helpful and courteous and not pestering as soon as I entered the shop. Help was available when I asked for it and assistance was offered straight away

anonymous

By anonymous | 4/25/2015

It was our first visit with little knowledge of what we required and we walked away with what we think is a good deal to be delivered when we require it.

anonymous

By anonymous | 4/24/2015

Linda is outstanding in the service she provided to us, we called in your Burslem store a few weeks ago to look at tempur mattresses & try them out, Linda was also in that day & gave great service then, being unintrusive but ready to assist us with all questions we had & used her knowledge to assist us with choosing the right mattress for us, but what also really impressed me was she remembered us from our first visit, as she said straight away saying hello to us & said your were in a couple of weeks ago, wow is the word that comes to mind. I told like Linda we had not be able to come sooner as I have just been diagnosed with an illness that worse scenario is I I could go blind in one eye or both, her compassion & empathy was very touching . It's hard to get good loyal staff that it's not just a job to them, Linda is a keeper & personnely a very lovely lady & i would advise anyone lookin for mattresses/beds to go to dreams at Burslem, ask for Linda and receive the best service ever

anonymous

By anonymous | 4/23/2015

The salesman, David was very knowledgeable but not 'pushy' helped us to make the right decision for our purchase, only downside in store was the area by the computer where customer details are taken, were interrupted twice by other staff answering the telephone, also insufficient seating in this area, could be improved

anonymous

By anonymous | 4/21/2015

I had found a bed for my son on line but wanted to see it in store before buying. The sales assistant Hayley was superb in understanding our requirements and finding suitable suggestions for us. My son is nearly 13 , surly, uncooperative , uncommunicative and rude but thanks to Hayley's patience and friendly manner we were finally able to settle on a bed and mattress almost painlessly.

anonymous

By anonymous | 4/20/2015

Staff were very friendly and helpful. Explaining everything about all the items we asked about. And offered a coffee to us.

anonymous

By anonymous | 4/18/2015

The shop was nice and clean and layed out very well. It wasn't long until a member of staff came along and asked me if I needed any assistance.

anonymous

By anonymous | 4/18/2015

Sales people were friendly and helpful but not pushy.

anonymous

By anonymous | 4/17/2015

Good customer service. Great product knowledge. Friendly attitude.