Dreams - Peterborough

Excellent knowledge and customer service from Colin. Time to gather thoughts and consider the purchase. Excellent range of goods to choose from.

We were given a lot of great offers, advice and Aaron was very friendly and understanding of what we were looking for and went out of his way to make us happy! :)

The salesman was friendly and approachable, he took the time to fully understand what my needs were and no question was too stupid to ask. I was happy with the mattress and service provided.

Reece was patient gave us the information we needed on kids beds with all the prices wasn't pushy on having to purchase anything and left us to have a good look around on our own

welcome has we walk in ask what we was was looking for shown to the product told to try out ask if we would like a coffee as we enjoyed it thank you then we ordered a tempur mattress the colleagues name colin very helpful thank you again

Aaron our sales executive was extremely attentive and knowledgeable of the products. At no time did he attempt to pressurise us into a purchase. We found that his customer focus never waivered during our time in the showroom. We decided to purchase the Tempur cooltouch cloud elite mattress and divan, and on Aaron’s recommendation we also purchased the tempur pillows and mattress cover. During the paperwork time we were offered refreshments which we accepted. Aaron explained an quantified every step of the financial agreement. His approach made our experience a pleasurable one.

My husband and I were welcomed on arrival to the store. The assistant, Dean, listened to our requirements and after having our virtual experience he showed us the relevant mattresses we were looking for. We both felt comfortable lying on the mattresses trying them out, not in the least embarrassed by doing so as my husband and I thought we would be.

Very happy with our visit, they were very busy ( I can understand why) we gave our number to a member of staff and went and done some other shopping and he phoned us when when he was free!😊

Aaron hellped look after me and I had a great morning with him

Vincent was extremely helpful and friendly finding me the perfect bed, mattress and pillows and made me want to come back again in the future and even helped me put items in my car which I wasn’t expecting, a very nice gesture. The mattress I wanted was out of my budget but Vince found me one much cheaper and just as comfortable within 10 minutes, went round the back and got it for me. The store looked fantastic and very tidy and I was approached by 2/3 of the sales chaps all wanting to help me and I was out within an hour. Overall a top customer experience in which I cannot fault one bit, certainly would use the branch and company again in the future.