Dreams - Peterborough

Was given a warm welcome and shop assistant remembered us from previous visit. Was given refreshments whilst purchasing the items. Product knowledge was excellent. Lots of choice and discount mattress idea was great.

The assistant understood our needs he offered us a drink and allowed us to try several products his name was Dean .

colin was really helpful and patient i wasn’t planning on buying the mattress that day but after his service i decided to go ahead , thanks colin !

rEECE THE SALESMAN WAS VERY HELPFUL AS I AM DISABLED HE SPENT A LOT OF TIME GOING THROUGH MY OPTIONS

We were given assistance as soon as we came into the store. Jake was friendly and helpful but at no time was he pushy. He didn’t try to make us spend more than our budget allowed. We found the sleepmatch machine really helpful.

Our salesman was extremely helpful and patient, he was attentive but not over bearing. He answered all our queries. Definitely an asset to Dreams. Thank you.

It all went through very speedily and the salesman was very friendly and courteous. His colleague was also very helpful and friendly The bed base I bought was very expensive so I hope it lives up to my expectations.

The assistant was fully knowledgeable on all aspects of what i was looking for and went in great detail on the product I decided to purchase. It was a nice and friendly form filling exercise for the payment and everything perfectly explained on delivery details.

Aaron welcomed us into the store and didn't pressure us at all. When we required help Aaron then came over and was very knowledgable about the different products he showed us. We were offered refreshments while browsing and Aaron spent quite a bit of time with us giving good advice, we don't normally purchase the same day as browsing but Aaron made us feel at ease with no sales pressure just really helpful. Great service thank you Aaron.

We were welcomed upon arrival by Tyrone at the peterborough branch, explained the issues i was having after spinal surgery, explained we were looking at the tempur beds. Tyrone used the calibration bed to check which would be suitable then explained the different options, explained the different pillow choices and recommendations. Everything was well explained, which helped us make our choice. Great customer service by Tyrone made us feel welcome, left us to make a decision with a cup of coffee, 10/10 for Tyrone.