Dreams - Derby

Friendly staff with a good knowledge of products and sensitive to the needs of my disabled wife.

Staff were friendly, highly knowledgeable about the products available. Efficient, listened to what we said and acted on that information. Not pushy giving us plenty of time to discuss and try the various options available. All in all a very enjoyable and rewarding experience. Adam who assisted us on our visit, could not be recommended highly enough.

Sue was very polite very professional and courteous

Excellent customer service No pressure to buy Wide knowledge of products Posture measurement equipment great idea and very useful method of choosing a mattress Good range of mattresses on display to try out Expensive buy but good long guarantee Delivery 2 weeks

Friendly helpful staff, offered to help but not overly pushy

Jo was lovely in handling our requirement for a mattress! This was our first proper mattress and we were concerned about comfort levels with us both having incredibly bad backs and Jo really helped put our minds at ease when choosing the mattress and didn't seem to mind following us around the store while we tried nearly every mattress available!

Very satisfied with the staff service. Nothing to much trouble. Welcoming with the offer of drinks when entering the store. All staff very pleasant. And helpful

Nina looked after us in a safe manner. Used test bed. Showed us different types of mattresses that had been recommended by machine. (We went in for a firm one, which the machine recommended) Gave us private space to discuss between us.

I came into the shop with no idea where to start and a rough budget. I was shown what to do and where to look until someone was available to help. Jo was helpful and explained eveything whilst completing my order. I also stayed near my budget.

Although staff are wearing face masks, there was a smell behind it. Chelsea greated us with a friendly attitude, she was very easy to talk to. She listened to what I needed and guided me to the machine to decide what type of mattress I would benefit from. We also had assistance from John, who also took time to explain each individual mattress. There was no pressure for you to buy the expensive mattresses either. We had the choice of drinks offered multiple times, there was no rushing you to make a choice. There are multiple offers on different mattresses. I very impressed on the service I received.