Dreams - Derby

Ellie the young lady who dealt with us was very knowledgeable and after we told her what we wanted she narrowed our choice for us which was very much appreciated demonstrated the bed it’s an ottoman and got it organised for quick delivery my daughter is on a mattress at the moment and she appreciated our urgency

Adam was very helpful and there was no pressure, was left alone to decide on our choice.

Staff were really approachable and friendly and took time to help us search for what we wanted.

Chelsea really looked after us and made sure we found what we were looking for 😊

Chelsea really looked after us and made sure we found what we were looking for 😊

Adam S really looked after us while visiting the Derby branch, nothing was too much effort even though he was dealing with multiple customers at the same time, he wasn’t pushy at all and had great banter, he catered for all our needs, made the experience personal we will definitely be back when we need a new bed or mattress. All people in customer service should be like Adam, we have already told family and friends about our brilliant experience.

Adam S really looked after us while visiting the Derby branch, nothing was too much effort even though he was dealing with multiple customers at the same time, he wasn’t pushy at all and had great banter, he catered for all our needs, made the experience personal we will definitely be back when we need a new bed or mattress. All people in customer service should be like Adam, we have already told family and friends about our brilliant experience.

Very well informed staff

Very well informed staff

Very good customer service really listening to what I needed when it came to the products I was ordering