Dreams - Derby

3994 ratings
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Location

Unit 4, Meteor Retail Park, Mansfield Road,
Derby, EN DE21 4SY

DonnaE

By DonnaE | 8/28/2017

Staff were available when needed and didn't pressure sell. Good quality beds for good value.

Sueb

By Sueb | 8/28/2017

Given assistance by Tina at meteor derby store. She was very efficient, friendly and not at all pushy. She gave the right amount of help to us which enabled us to buy the right mattress for us.

WendyB

By WendyB | 8/28/2017

Tina helped us with our selection and she was very knowledgeable and accessible

diane p

By diane p | 8/28/2017

the assistant jo was very helpful and gave us a greater understanding of options available

Alison M

By Alison M | 8/28/2017

The sales person Adam was extremely helpful. He explained everything, answered all of our questions and also gave us time and space to make our own decision

MelH

By MelH | 8/27/2017

The staff were very attentive and helpful, plenty of products out to look at and test.

James

By James | 8/27/2017

The member of staff we dealt with, Tina, was of great assistance. There was no pressure but she helped us with all of out questions about the bed frame and matresses. We couldn't have made our choice without the help, she was great

Kaleigh

By Kaleigh | 8/26/2017

The customer service we received from Adam was amazing he was really friendly, not pushy and amazing at his job! He deserves a lot of recognition and award for how good his customer service is. He was the reason why we purchased the bed and mattress not from his pushy sales talk which we received from bensons for beds but because he was genuinely nice. Both me my partner and my 6 year old son thought he was amazing and will be returning when we need other bedroom furniture.

Dawn C

By Dawn C | 8/26/2017

My husband and I came in store with our daughter to buy a mattress for her. We needed it immediately and asked about delivery times. Adam and a couple of switched on colleagues immediately thought about how we could achieve this as it was bank holiday weekend. It was decided that a roll up mattress may suit our needs. My daughter tried a medium/firm which she founds very comfortable. We bought this with a quilt,pillows and a mattress cover. We all found our experience positive and stress free. There was a great atmosphere in store, with friendly, professional staff. I would definitely recommend Dreams to family and friends.

Peter L

By Peter L | 8/26/2017

The Sales assistant (Katy) was both professional and friendly and above all showed genuine compassion to my wife's pain (then suffering from acute sciatica). The delivery date was honoured to the date and we we so impressed with the delivery team who arrived 2 hours before schedule, took their shoes off at the front door, took the mattress upstairs to the bedroom, laid on the bed the correct way up and removed all the packaging. 2 very friendly brummie lads. Excellent service all round Dreams... and yes a very comfortable first night's sleep. Let's hope this banishes that horrible sciatic pain.