Dreams - Derby

3994 ratings
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Location

Unit 4, Meteor Retail Park, Mansfield Road,
Derby, EN DE21 4SY

Lisa

By Lisa | 4/7/2019

Excellent service , Adam was there for any query. Our son is 18 and Down Syndrome so difficult to get his view across but Adam spoke to him and was understanding of Tyler's needs

Stacey A

By Stacey A | 4/6/2019

The assistant was so friendly, knowledgeable and professional that it made us trust the products and company

RAMSFANGRAHAM

By RAMSFANGRAHAM | 4/6/2019

AFTER INFORMING THE ASSISTANT WHAT WE WERE LOOKING FOR SHE GAVE US HER COMPLETE ATTENTION, EXPLAINING COSTS, DELIVERY INFO AND DETAILS OF THE ITEM CHOSEN. SHE WAS EXTREMELY POLITE AND FRIENDLY AND A PLEASURE TO DO BUSINESS WITH.

JonG

By JonG | 4/6/2019

We were acknowledged as soon as we came into the store and helped with the options available. We were then left to check the mattresses and not pressured which suited us perfectly.

Anil George

By Anil George | 4/5/2019

Yes I been in several shops to buy bed and mattress for my new house and from dreams only I find both within my expectations and also staffs explained everything in a polite way

Mike A

By Mike A | 4/3/2019

We were greeted promptly when we arrived. Stuart explained the process used to assess our requirements and then indicated which products best met our needs. We were not pressurised in any way and felt free to make our own decisions. All our questions were answered and alternative products were shown and demonstrated. The overall process went smoothly and we were made to feel welcome.

Stuart M

By Stuart M | 4/1/2019

Staff were very helpful and knowledgeable, were friendly and offered a drink whilst sorting out and clarifying the order

Adele A

By Adele A | 3/31/2019

As soon as I entered the shop I was greeted by a lovely named Stuart. I told him what I was looking for and he took me straight to it. Answered all of my questions confidently and honestly and even came up with to the solution of what I thought was going to be a problem. He then left me and my daughter alone to discuss my thoughts and make a decision. At no time did I feel under any kind of pressure to rush into a decision. Once I had decided to buy the item Stuart was waiting down stairs for us,kindly offering us a drink when we sat down to discuss and order my purchase. It all felt very comfortable with no big hard sell,which I really do not like

Richard C

By Richard C | 3/31/2019

Friendly efficient service. Good product knowledge and customer service

Richard S

By Richard S | 3/30/2019

Pleasant knowledgeable staff and we able to pruchase exactly what we wanted at a responable price