Dreams - Edmonton

they were very helpful and friendly. They listened to our need and guide us all the way trough.

Reasonable prices with kind workers

Bekele is a very patient and an experience assistant, he took his time to explain different beds and their purposes. He gave different options and made some suggestions about what will be suitable for me. He also informed me of different payment options. I was not forced or coerced into purchasing what was not required. I was informed of products that will help in long term such as Product sprung slate and warranty. I am very satisfied with the product I bought and the assistance given particularly as I was not able to pay for the product one off.

Good costumer service, very friendly and took the time explain about The profuct how it works

The attention I got from the sales person Bekley at Edmonton office was very satisfying.i felt welcomed and all the queries were listened to and answered to my satisfaction. I feel I asked too many questions but he was very polite and very informative too. He explained very well the difference between different type of mattresses of Tempur, traditional, cloud and spring feel one. The cup of coffee was very welcoming and appreciated. Prices were a bit on higher side but he tried to bring it down a little. you get what you pay and after a thorough search on the internet I knew Tempur was best for me. also he is a thorough gentleman .

The prices should be more flexible particularly coming up to Christmas and the fact that some items are quite expensive.

I was not dissatisfied

The colour frame I wanted was not available to order

My overall experience was satisfactory , mandy was very knowledgeable on all products , she explained everything in full. There were other customers waiting and i know more sales more profit , so felt a bit hurried however overall the friendliness and service i received was very good. The highlight was discount on extra,s i purchased, but the charge of removing my old bed i feel are excessive as i am the one dismantling so job done for the cost.

I was satisfied and there is no particular reason for this only it took time to sort out the finances. The customer service assistant was very helpful and kind. He tried hard to sort out my finances.