Dreams - Edmonton

The agent who servicing me today was very helpful and knowledgeable of the products. Belele demonstrated this during my visit and I was very happy to add more items on my shopping bags. I might say his customer service skills is high, he knows how to persuade customers. He needs to keep it up. Thanks

FROM START TO FINNISH' WE WHERE EXCELLENTLY GREETED INTO YOUR STORE BY LEVENT AND EUGENE AT YOUR EDMONTON BRANCH THEY, THEY PUT ME AND MY WIFE, STRAIGHT AT EASE, THE MADE US A CUP OF COFFEE, & A HOT CHOCOLATE THE TOOK TIME, AND EFFORT TO MAKE US FEEL LIKE, WE WERE'NT JUST A NUMBER, BUT A VALID CUSTOMER, NOTHING WAS TO MUCH, FOR ALL YOUR STAFF, THEY ARE A GREAT TEAM, THAT WORK TOGETHER TO GET THIS GREAT CUSTOMER EXPERIENCE TO- GETHER, I AM SO GLAD I PICKED DREAMS TO BUY MY BED, IT WAS DELIGHTFUL, NOT BEING RUSHED, AND IT MADE YOU FEEL LIKE, THEY REALLY VALUED OUR CUSTOM, CUSTOMER SERVICE LIKE THIS IS VERY HARD TO COME BY THESE DAYS, BY THE TIME I LEFT THE SHOP, I DID NOT FEEL I WAS JUST DOING A MUNDANE CHOREOF BUYING A BED, I FELT I WAS PART OF YOUR TEAM, ENTERTAINED, AND NOT RUSHED, TURNED A MUNDANE CHORE INTO A DREAM SHOP, THANK YOU GUYS, YOU MADE ME AND MY OLDMAN, VERY HAPPY .

Very friendly welcome, the best I have ever received in any retail shop I have been in. Eugenemail was polite,funny and very efficient.great recommendation too

The advisor were polite and efficient. They knew the products. The time we spend in the shop was not too long.

Friendly and knowledgeable and readily available sale man.

The assistant Eugene was very helpful and knowledgeable.

I was very satisfied because we went Dreams to get king size mattress to our self with finance. The colleague filed the form online for myself with Barclays bank finance but it didn't go through then he applied on my husband name again it didn't go through. Then the colleague said there is another finance company that we work if you want we can apply to them and i said ok. Then he applied on my name but unfortunately it didn't go through then the done the same thing on my husband name again the finance didn't go through. All this things take more than two hours. I was going to leave it their but all that hard work of your colleague i decided to pay with my husbands credit card, because I couldn't turn and say thanks for trying the finance on our names but it didn't go through so I can't buy it.

The Assistant sales person in the dreams shop was very polite, friendly, helpful and professional.

I was higly satisfied because the sale person was polite. she made me feel at home and even made me cups of tea to drink while she was proccessing my orders.

Leven was helpful and assist me to decide the best option, he was very kind and really Nice. I would definitely go back and recommended friends and family.