Dreams - Edmonton

The assistant who serve me was polite ,helpful and made my visit and search easier

Helpful friendly staff. Helpful in explaining terms and checking info was correct. Useful advice on insurance policy.

I was served by a lovely man Levent who had knowledge of what I wanted & pointed me in the direction of the best item for my needs

The Dream Colleague, Bekele, based at Edmonton Green Branch was so helpful and polite and nice. He took his time to explain every detail of the bed and showed me alternatives and expertly explained the delivery process to me. His attitude towards me was so pleasant that I wanted to spend more time in the store as well as more money. My friends and I were offered a choice of drinks by the other colleagues, who were equally nice and welcoming on the day, Saturday 26 May 2018, as well as happy. I actually wanted to order everything online to gain Nectar points, but because Bekele was so pleasant during my first two visits, I decided to leave it, so that I could be served by this wonderful gentleman. His customer service skills are impeccable and second to none...If there is a training programme to teach customer service skills, he should be the lead trainer. The only issue I have with my order is the delivery date, but I do understand that there is a demand for products from your organisation. WELL DONE TO EVERYONE AT THE EDMONTON GREEN BRANCH ESPECIALLY BEKELE!!!

I was served in the Edmonton Green store by Eugene. Eugene appeared to be very knowledgeable with regards to the products in the store. I had no real knowledge or real understanding of the type of matress that I required, however Eugene was patient and took the time to explain the importance of a carefully thought out matress as well as the pillows to best suit my sleep needs. As a result I left the store very happy.

Thank you Levent & Eugene for a world-class service. We can't wait to sleep in our new bed.

The customer service was great. He answered all our questions and assisted us in finding what we needed.

Your sales assistant Mr Levent was extremely helpful polite and very professional. He took time in going through all your products in store and even online until I found exactly what I was looking for. No task too much for him. He is truly an asset to your company and I will definitely recommend him to friends and family. If only all your branches had staff like that.

The assistant in store was helpful and knowledgeable. He was also very polite and friendly.

I was offered assistance straight away. Consultant was knowledgeable about the goods on offer. Both operatives listened to my concerns and did their best to reassure me.