Dreams - Norwich

Very friendly store pleasure to go into and will go back again to buy more beds when needed

We were asked if we needed help by Colin ,and then given a welcoming mug of tea while we tried out the bed for comfort.once we decided on the one we wanted ,Colin got all the paper work sorted and explained all we needed to know on delivery.

The customer service was exceptional. Very friendly professional attitude

Welcoming knowledgeable salesmen. We're not kept waiting. Offered refreshments.

Very helpful nothing was to much trouble a nice person made us feel welcome

Shaun & Colin in the Norwich branch couldn't of been more friendly and helpful

Colin in Norwich was really helpful. We arrived at 10,00 and the store was already open. He explained he could not sell a bed until 11.00 so helped us choose the right bed and even made us a cup of coffee. We went away and came back at 11.00 and all the paperwork had been completed. Great service. Colin is an asset

From start to finish the service was excellent . Sean the assistant helped and explained as we were looking for a bed for my six year old son. The one we wanted was not available to view but was very easy to order the mattress was available and my son tried it out he proclaimed that's what he wanted. the size of the mattress to the bed was explained as the bed was a euro bed and the chosen mattress was to short but sean explained we could get one to fit the bed for an extra £10. We were given several ways to pay and an option for finance were chosen. Towards the end of the purchase my son complained of being thirsty and the assistant sean went out the back for a bottle of water to keep him happy. All the staff seemed happy to be helpful. this is the second time we have been to the Dreams in Norwich and will definitely back forany further purchases.

The two colleagues that helped us during our visit (Sean and Colin) were very helpful and friendly and happy to take time with us to find our perfect bed, mattress, pillows and duvet.

David was very friendly and helpful and made sure we had all the information needed to make our decision on what beds were right for our needs.