Dreams - Norwich

The staff were very friendly, helpful and knowledgable. They went above and beyond to meet our needs and make our purchase an easy one. Very happy with the service and the products we bought.

The sales assistant Dave was friendly and knew his products. We told him the type of mattress we were looking for and so he was able to select appropriate ones for us to test. We went away to shop around and returned to buy the one we were most happy with. We are now awaiting delivery of said item. Dave gave us the time and space to choose without pressure which was appreciated. Well done Dave!

There was a good range, the sales person, Dave was approachable and knowledgable. We were not rushed to make a decision and did not feel pressured to spend more than our budget allowed. The finance options were clearly explained to us and alternative options were presented with regards to the base.

The assistant helping us is called Sean, he was both professional and knowledgable and guided us through the purchase of a Tempur mattress and accessories. He gave us space and time to make the decision as well as made himself present when required. Very happy shoppers today.

We were greeted by the deputy manager as soon as we entered the store, He asked what sort of bed we wanted. He then took us through the store and allowed us to try about half a dozen beds and explained the differences to us. Once we had chosen the one we liked he sat down with us and explained all the options and did the paperwork for our purchase, he also made us a coffee. There was no pressure to buy and he took a lot of time to make sure we got what we wanted.

Sean (the assistant manager) was very helpful and very patient and helped us with everything. He made choosing a mattress very easy. We were very impressed.

Colin was very good and not pressure sales like most, we went for the more expensive mattress after he left us to decide in pease. Great that it's being delivered within a week Hope the bed is as good as we want it to be !!

Lots of information was given to help us to make a decision.

The knowledge and assistance from David at the Norwich store helped us make a more informed decision on what we should purchase. We found his help invaluable in making our decision.

The man who served us was very helpful and knowledgeable ,we thought the idear of different colour pillows to indicate the firmness of the mattress is very clever . We are looking forward to our delivery on Thursday .