Dreams - Norwich

Very satisfied with the service

i felt the Sean was very informative with product knowledge,guidence when selling a product but didnt push us towards the most expensive products. we made our choice on the bed we wanted in a relaxed enviroment. i left feeling we had got a good deal on a great product.

Colin was great, very approachable not pushy and gave us options which is lovely to see.... most sales people are pushy but Colin was quite the opposite and wanted us to make the right choice in bed.

The sales assistant was friendly and happy to discuss our particular needs and circumstances ie finding a bed to fit our existing bedstead that I wanted to keep. He didn't try to persuade us to spend extra eg buying a base with storage that we didn't need.

The assistant clearly showed us the difference between the many mattress that where available. This helped us to get the right mattress as the assistant was of similar build as I was.

From the time we entered the store until we left we had great service, we were immediately offered tea and coffee and on such a cold day was really appreciated. Sean from Dreams was extremely helpful and answered all our questions with ease, a huge thank you to Sean.

Dave was really helpful and wasn't pushy at all. The bed is just what we wanted for a good price

Very friendly & helpful, but not in your face, given time to look around on our own.

We was served by Colin, he was fantastic! He listened to our needs, helped with our choice, served coffees and squash for the children. We purchased a mattress and base from display, bedding and pillows!!! Couldn't of given better customer service if he tried. What a great asset he is to your team!!! Thank you Colin Mrs Nichols

Very friendly and knowledgable staff who gave you time to browse as well as answer any queries.