Dreams - Norwich

776 ratings

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Location

Unit 8, Sprowston Retail Park,
Norwich, EN NR7 9AZ

Dougmow

By Dougmow | 8/20/2016

My wife and I were ably assisted by Colin and he was knowledgable and friendly - He offered us a coffee and a bun but I told him I would have preferred Red Wine and we had a laugh - Good assistant

Alan B

By Alan B | 8/18/2016

Colin and Richard treated with us courtesy and extreme friendliness. They made light and entertaining work of showing us the products on offer and explaining the pros and cons of each mattress. But at no time were we put under pressure to choose one way or another, it was made very clear that we had the right of choice but at the same time their knowledge and advice, always incorporating a light hearted delivery, made the task of choosing just what was right for us a pleasant and rewarding experience.

Amy N W

By Amy N W | 8/18/2016

Great sales person and we got what we came for!

Adrian H.

By Adrian H. | 8/14/2016

Served by human beings with personalities. Professional, knowledgeable and honourable. We had a laugh and a cup of drink. We learnt about the product and was given plenty of time to test each model. Paperwork was handled with ease and a good deal was struck. A very pleasant transaction all together.

marj w

By marj w | 8/14/2016

good customer service, very nice salesman ( colin) thumbs up! knew what he was talking about, listened very well, completely understood what we wanted and delivered exactly that

Justin W

By Justin W | 8/13/2016

Colin just took care of us. Didn't feel pressured and there was no hard sell. Jut good prices and great customer service. Came away with what we needed and it didn't take very long either!

SamD

By SamD | 8/13/2016

We were served by Colin who greeted us as we walked into the store. We had no idea of the time it would take to choose the right mattress as had already chosen the bed online before we visited. We arrived 20mins before closing but Colin still took his time with us, he had excellent product knowledge and at no point made us feel rushed, we apologised for keeping him late but again, he made us feel entirely welcome. We found our bed, mattress and pillows with the help of Colin. He's a credit to the store.

Tammy.e

By Tammy.e | 8/13/2016

Colin the sales assistance was very helpful and a pleasure to be served by offering us a drink as we walked into the store very friendly helped with every need as I have a problem back he helped with chosen to correct bed for me a very happy place to go into and made u feel very welcome I'm very happy with my purchase and can't wait to have a good night's sleep on my new bed.

Clairel

By Clairel | 8/12/2016

All questions were answered, time was of no problem and we were shown all options across the store to ensure we made the right decision for both of us; we were welcomed, we were made tea, our son was made a fuss off and overall it was a completely stress free experience - there really was no limit to the level of service we were offered and we were made to feel like our custom was wanted; very pleased.

Ray & Joy A

By Ray & Joy A | 8/12/2016

Colin was a very helpful salesperson and very friendly