Dreams - Clydebank

Knowledgeable staff

the process once decision was made seemed long. also, when my sister in law attempted to haggle with regards to price/delivery costs the (I assume) manager sitting next to the sales assistant answered somewhat abruptly (and he was not wearing a name badge to be identified)

I was satisfied with the service we recieved in store. We recieved good attention, and the sales person treated us courteously, and let us chose a bed without pressurising us. The service was good, and informative. To be highly satisfied, I need to be satisfied the product quality is as good as it can be for the price, and this will show over time.

Expensive

We had to enquire about cheaper mattresses and were not shown the cheaper ones from the start.

Went as sale on but few products reduced

CONSIERABLE TIME(APPROX 15 MIN ) BETWEEN AGREEING MY PURCHASE AND FINALISING THE PAPERWORK DUE TO THE SALESMAN WHO IS A GREAT CREDIT TO YOUR ORGANISATION BEING UNABLE TO ACCESS THE SOLITARY TERMINAL IN STORE

Walked into store not really knowing what I was looking for and sales assistant was unbelievably helpful, her product knowledge was of a very high standard and was able to offer excellent advice on all products we asked about, very cheerful and confident lady.

I had picked what I wanted online so knew what I was going for was only one member of staff in the store who was busy dealing with another customer so I had to wait around for a length of time to be seen but the sales man himself did apologise and was helpful

I was satisfied