Dreams - Clydebank

We were looking for a firm mattress and the sales assistant, Derrick, was very helpful showing us the relevant items and explaining their composition. He was very patient with us and explained the process of ordering, delivery and disposal of our old mattress.

The sales man was very friendly and was very knowledgeable about the products available and explained in detail the delivery process.

Gerry was really knowledge and I left with my new mattress and pillow within half an hour! Gerry also carried my mattress to my car for me.

Staff very friendly and took a good amount of time with us without pressurising us into making a decision . She was very clued up on products and what our needs were. She was very laid back and made us feel as comfortable as possible .

good product range with a good range of price options. Best advice of all the bed outlets we'd visited on that afternoon. Friendly staff and great options for payment

The assistant was very helpful and understanding of our needs and reassuring about the returns policy if we didn't found our purchase comfortable

The staff are brilliant. I spend a lot of time browsing before I purchase and might visit a shop several times before making a purchase and having at one time been a sales assistant, I know it can be frustrating when it seems that despite great effort with a visitor to your store, that you might not get a sale, despite the fact that I often visit the Clydebank store I am always treated like royalty and particularly by the female staff member called elaine who seems to be on constant alert and always upbeat and friendly. The manager is attentive and unobtrusive at the same time and there is a nice feeling of camaraderie when I browse. No request has ever been too much trouble from offering refreshments to using the rest room and carrying my purchases to the car. Well done Elaine and co,

we were attended by Derek McLauchlan who went into great detail in explaining all aspects of different mattresses and insisted we try each one until we were completely satisfied. This, of course, we did and finally settled on our purchase. Needless to say the mattress was what we went to buy but Derek being the consumate salesman we ended up with a new set of pillows and a double Duvet. We found Derek to be a very knowledgeable salesman but not pushy and we had his full attention at all times.

The sales assistant was excellent & as soon as I told him what I was looking for he was able to help. He did so very efficiently.

The time taken to fully explain the variations in products and the professional manner in which Derrick helped us decide what was appropriate for our needs.