Dreams - Clydebank

The service was fantastic. We were greeted when we came into the store and were given space to have a look around and a lie on some beds. The advisor seemed to know when we needed her and was there at the right times to help us understand the product and pricing. I had a small baby with me and both employees greeted him and entertained him which is always a big plus in a store. Both are a credit to dreams. I will be back for my child's bed and will recommend to family and friends.

The sales assistant welcomed us into the store. He was very knowledgeable on the products and helped in our decision making without being overpowering. He gave us time to come to our final choice. He explained what would happen next and when we would expect delivery. All in all a very enjoyable experience.

Staff at the store were very friendly and specific in finding out what best would suit our needs.

very good customer service from John.

Derrick the member of staff who assisted me was very pleasant and knowlegable . He wasent pushy to get a sale.

the freindlyness of the sales person he was very helpful

The service was excellent from start to finish. Upon entering myself & my partner were offered a drink & told to feel free to try the beds out (I'd already taken my shoes off in preparation). The labelling system was simple & easy to understand & I soon found the mattress I had researched online at the price I expected. After trying out the mattress (& a few others) I popped next door to Bensons, just to compare & try out a few more. Their staff were unhelpful & couldn't even tell us which mattresses were firm/pocket sprung. The chap just vaguely pointed and said there was a picture in the top corner (not at all helpful). We quickly returned to your store to make a purchase. The chap at the desk was very friendly & we even had a chat about my accent (turned out he was famise with the village I came from). All in all a very friendly and personal experience.

Elaine the staff member who 1st assisted us didn't try to force a sale. She listened to what we wanted before offering any product. Then at the till Elaine and her colleague John who was in on his day off talked us through the best way to protect our product then offered us some ways to save along the way. I must say these two members of staff are a credit to Dreams and their Clydebank store.

Jon McKnight was very professional and very helpful he also asked if we would like to purchase other products and explained the benefits I would definitely recommend this store to family and friends .

We were served by Jon who knew everything about mattresses so I felt we were getting exactly what we were looking for. Spending £629.00 is a lot for me (I had to save it up) I felt we were getting real value for our money