Dreams - Clydebank

As i was effectively a new customer, shopping for my first mattress, myself & my girlfriend were not exactly sure what we were looking for. Upon arrival at the store, Jon was very knowledgeable & helpful in explaining the different mattresses/colour systems that were available & catering to our needs. We were offered drinks & made to feel very comfortable straight from the off. after testing a few mattresses we finally agreed on the type that we like. Jon then showed us to the different choices that were available for the type we wanted, even offering us pillows to create a proper simulated sleep! Once we had agreed on the mattress we wanted, Jon then explained the finance options available to us, ensuring we fully knew the options available to us. I returned on Saturday morning to purchase the mattress, again being greeted by Jon & being offered a drink (took him up on a bottle of water!). the purchase process was very smooth & easy from a customer perspective - even taking away a couple of the cool pillows! I cannot wait for my mattress to be delivered & can honestly say, if i require another mattress any time soon, that i would not hesitate using dreams again!

The staff were helpful and attentive. THe salesman was very patient and informative and was not pushy at all.

Jon the salesman couldn't have been more helpful, gave the relevant advice needed. He introduced himself and said to let him know if he could be of assistance which I liked as in other shops they can be overbearing try to get a sale. Very polite and friendly felt comfortable with his assistance.

Was served today by Jon McKnight. Jon was very helpful and knew the Tempur products very well. I had done a lot of research prior to visiting the store, but wanted to actually try the Tempur Hybrid mattress before making a purchase. Jon was able to establish that I wasn't interested in spending a long time running through the product and I was looking to make a quick purchase. I was offered a drink and was made aware of all the services and given honest advice about guarantees/warranties etc. Jon was able to price match the mattress and arrange delivery within a week which was great considering the competitor was only able to offer a 14-day delivery. I left the store well informed and had only been in the store about 20-30 minutes which was ideal. Thanks!

I was well pleased with the bed frame and mattress and the staff member who helped us, he basically got me to try each mattress out before I made a decision, your staff were very knowledgeable about their products,he took his time to explain differences in each of the mattresses that we had looked at, they were polite and courteous offered us hot or cold drinks, explained any questions that we had, we left your store with a lot more knowledge about beds and will definitely be passing our experience on to family and friends, great store and great staff!. We will certainly be back in the future.

The salesperson, Jon McKnight was very courteous and helpful. He explained all types of mattresses to me indicating the colour system on the wall and he then helped me to try out a variety of mattresses. He was pleasant and knowledgeable about the various products. He was supportive and not pushy.

Great customer service from Mark! Showing us a range of products and the banter! Best salesman ever!

Jon was extremely helpful and knowledgeable. The lady who put our order through was so nice. I love that she was so friendly. She made us feel at home.

I was impressed with the layout of the store,the beds on display so bright & clean with a good atmosphere. The sales person was very helpful, and explained in detail about the bed we were interested in. I was not rushed into any decision and felt very relaxed when lying on the bed to feel that the bed suited, overall an excellent service.

Very satisfied .friendly helpful staff.