Dreams - Clydebank

I was highly satisfied as the store is a very handy location for me. The staff were so friendly and knowledgeable. I was made to feel at ease and the whole process was a pleasure.

Thomas made me feel at ease when I entered the store offering me a cup of coffee as well as having a chat to find out my requirements in my mattress. He was very friendly and knowledgeable and showed me a few different mattresses explaining comfort grades and letting me try the mattresses with a pillow. Nothing was too much hassle and he had an answer for all my questions, sometimes shopping in a furniture store can be intimidating and today this was not the case. I was offered loads of additional services like taking my old mattress away, longer product cover, mattress protector, etc which I wasn't bothered about with it being for a spare bedroom but I was delighted to find out about the services which Dreams provide for any future visits. Thanks so much Robert and your manager who was also very kind and welcoming, great job!

Sales assistant friendly and helpful

Was greeted by Rachel who was able to find out our needs and guided through all options available.She was professionally and friendly without being pushy.

I was genuinely interested in buying a mattress anyway, but the service and friendly manner in which the salesman showed was first class. I was not rushed and he insisted that he supplied as much information as regards the products I was interested in, even though I had more or less an idea of the product I was wishing to purchase. The salesman even gave me a 'hands on' demonstration in the 'Tempur Booth' which confirmed what I had already thought of this product and made me confident in my purchase. He also gave me a coffee while he was explaining all the options available to me, which was a nice touch. All in all a painless experience and I look forward to receiving my mattress. First class service, thanks again.

Very friendly knowledge staff made us feel relaxed when looking for mattress and pillows due to having back problems no sales pitch which was great definitely go back and recommend.

Rachel was very helpful and genuine. I liked that I didn't feel intimated and as though I had to buy the extras.

We went into the Clydebank branch of Dreams and from the moment you went in to the point of you leaving you were made to feel that the only thing that mattered was you the customer and you don't really get a service like that anymore as for Gerry our sales advisor he was outstanding he made you feel at ease and didn't try to rush us into a selection when the selection was made it was then tailored to our needs so I will be recommending Dreams to my friends and family

Myself and wife had an idea of mattress we were after and the store manager Mark Daly was their to help us choose what was appropriate for our needs. Very friendly which made the purchase very easy and straight forward, no fancy sales talk like some bed stores in the area. A real credit to your company😁😁😁

Was in and out of shop in three quarters of an hour and that included opening credit account