Dreams - Kettering

We were served by LISA, who was very good. She answered all our questions, was very knowledgeable and not at all pushy. She made buying two beds a much easier process than I had imagined when my wife suggested visiting your shop. Placing and paying for the order was easy and it was so nice to deal with a human being (not internet).

Lisa the sales lady was brilliant she really took the time to listen to what we wanted and show us the appropriate products , the store was well organised and spotlessly clean , we where very pleased with our shopping experience and the products on offer , and even with the added stress of having our two toddlers with us bouncing on the beds, we spent all afternoon testing and trying out all the choices to find our perfect bed .

Dan was extremely knowledgeable and helpful. He answered all our questions, regarding the Tempur mattresses, which we have purchased. We recommend this store.

We went to Dreams just to have a look and Wendy was so lovely and helpful, and without being forceful like other sales staff in other stores, that with her gentle guidance we actually ordered a new bed and mattress and will definitely recommend her at the Kettering branch

The machine that measures your body is a great idea and it was the first time I had used one. It helps to eliminate much of the guess work finding the ideal mattress since lying on one in a shop for 3-5mins is no representation of what lying on one for 8 hours would be like! Also, I was told there is a 40 day chance to change the mattress if I am not happy with it. Dan at the Kettering store was the gentleman who helped me and seemed very experienced with great knowledge and I found that very reassuring that I was purchasing the right product for me.

Friendly and knowledgeable service also a good selection of beds available to try out.

Wendy was so helpful throughout our whole visit. She made sure we had drinks and got to try all of the mattresses that were most suited to us after being scanned. She was so friendly and funny too!

from the moment we entered the store to the time we left your staff were excellent with good knowledge andunderstanding of our needs . the service was second to none

The store was clean well laid out. Lisa who advised us in your Kettering store was patient, listened to us, spent time helping us choose, gave us very good product knowledge, found us the right mattress at the right price. Lisa is an outstanding member of your team. Well done Dreams and thank you, I really do not like shopping for big buys but Lisa took the stress away.

Lovely staff with sense of humour that made buying a pleasure. Maria and Lisa were both very helpful and sorted delivery to suit me. You are asking for ways to improve your service, the only thing I can say is "If it ain't broke don't fix it" Don't let some clever clogs with a degree in origami suggest crackbrained "improvements"