Dreams - Kettering

Friendly welcoming staff. Wendy who approached us was never forceful or pushy but made us aware that she was there to help. Very informative and aided us in choices of mattresses/frames.

Assistants knowledge of products

Friendly helpful staff Knowledgeable about products and explained Everything well

The Sleep Match machine was really great and helped us understand what we needed and also enabled the store assistant to support and offer different mattresses to match our results, but also within the budget we gave him. He too was also very knowledgable about the different kind of mattresses and helped us find our purchase.

Wendy helped us to select the products for ourselves and our son

We gave this rating based on the helpfulness of a member of staff, Maria. However had we not spoken with Maria our rating would of been the complete opposite given our initial experience when entering the store. However, I would like to make a special call out to Maria, who was very informative, helpful and in no way pushy !! She took the time to understand our needs and requirements and then took the time (at our pace) to run through the options open to us, she also left us alone to discuss what we were thinking rather than standing over us which gave us that comfort that she wasn't pushing for the sale.

Quick service. Friendly staff whith lots of knowledge of beds. And no pressure sale..

Great customer service by every single one of the team. Patent, knowledgeable, informative and friendly. A rare on the high street these days!

Nice friendly store with very professional assistants who all knew there job and gave great advice.

Wendy was very knowledgable and very efficient and friendly. There was a very high range of products to suit all budgets. Wendy ensured we bought the product which suited us the most. The prices were also very competitive.