Dreams - Kettering

We were greeted as soon as we walked in. I said we were just looking for the time being, the young lad was very polite said to ask we if needed any help. Me and my mum wandered around a little and needed some assistance with an ottoman bed. A lady named Wendy came over to help. She was really friendly and happy to help. I said I was looking for a new bed and mattress. I'd already decided in the bed myself but needed help with the mattress. She lead me over to the sleep match machine. She was really knowledgeable about it. Helped me find the right mattress but didn't just point me in the direction of the most expensive which is what a lot of places do. She really seemed like she was looking out for my best interest as a customer. Explained all the insurance and added extras to me. Also made me a lovely cup of tea!

Maria, was extremely friendly and helpful and was not at all pushy, we didn’t feel any obligation to buy. She really knew your products and gave us time to make our minds up. Will definitely recommend to family and friends. Really good customer service.

A very smooth process from start to finish. Sales assistant wendy was helpful and not pushy.

All your staff were lovely and in particular Wendy was brilliant. I have a disabled wife with me and Wendy was great with her please pass on mt thanks to all the stafff.

Very friendly helpful staff especially Wendy. She is a lovely lady. The cup of coffee was great too.

Staff were extremely helpful and informative Couldn't ask for more

Elliot was a fantastic assistance in choosing our mattress, especially taking my own personal criteria into account which would make his job more difficult. Had a warm welcome from all the team in store

This is my thirs time of placing orders with Dreams, not had any problems with the service.

When visit Dreams, Wendy was so welcoming and helpful. She knew what we needed before we did. Her knowledge of the products was amazing and she make a decision that would have been difficult, extremely easy. Both, myself and my partner, commented on her brilliant customer service and we feel like she helped us find the perfect bed and mattress. Thank you Wendy.

Very knowledgeable staff which made us feel at ease when we walked into the store.