Dreams - Kettering

Son recommended me to dreams as he’d recently bought a new bed and mattress himself.

We came back to Dreams (last ordered in April 2019) and were satisfied with the service that Wendy gave us then and she gave the same service this time. We have no hesitation in coming back again should we decide to have more furniture.

sales assistant very helpful and knowledgable

Excellent customer service by Wendy at Kettering.

There were plenty of options of beds/mattresses/pillows to try and the staff were knowledgeable, patient, friendly and very helpful.

We were served by a very helpful lady called Maria who was extremely welcoming from the minute that we walked into the store. She advised and recommended to us products without being pushy. She is an asset to your company.

friendly attentive staff who knew the products

Wendy was excellent all round. She knew the product we had found online, and very professional as well as friendly in her service. First class

Our first contact in the store was with Wendy, she was extremely helpful giving us all the information without the hard sell. She encouraged us to sit on the bed and get comfy to make sure the bed/tv we were selecting was suitable for us. We said we needed to go home and measure our bedroom to make sure the bed would fit okay, Wendy acknowledged what we were saying without making us feel pressured. We left the store extremely happy. On our return to place the order Wendy acknowledged us straight away and made us feel that our custom was important and valued. We placed the order with the store manager who like Wendy was extremely friendly and polite. The complete experience was excellent and we will always use Dreams again. We are extremely happy customers and would like to thank Wendy for her excellent help when we were selecting our tv bed.

The Assistant in the shop was so friendly and helpful from the moment we entered and left the shop. Fantastic service, thank you.