Dreams - Dumfries

Very prompt, efficient, knowledgable sales person

Customer care, James took time to speak with us and ensure we were getting a bed to suit our needs.

The staff were excellent - approachable and friendly but not pushy. There was plenty of choice and some good offers. We only went in to look at different types of mattresses to help us decide what to get but ended up deciding and buying on the spot.

We were greeted by staff on entering the store. They asked if we required assistance. When we did need help, staff were very happy to talk to us, advise and help with choosing a bed. When we were placing the order, they gave all information we needed about delivery, setting the beds up, etc.

Dreams had the beds we were looking for, at the right price, with excellent service from James.

Chris was very helpful and knew the products well. He listened to what we required and I felt he directed us to the exact item we wanted hence our purchase.

Dreams colleague Chris was extremely helpful, welcoming, knowledgable and overall a pleasure. His coworker whose name I did not get, was also amazing!

Walking into the store we were given a warm welcome. The store was busy so we browsed till the assistant was available. Melissa asked us if we would like a drink while looking, and then proceeded to help us with our purchase.

Staff very friendly and easy to talk to. Good range of products.

Assistant was very helpful and was able to help us find what we were looking for.She was friendly without being pushy.