Dreams - Dumfries

Level of assistance was ideal, with every opportunity to try products, information on items clearly given with no pressure to buy. Time allowed to think, discuss and choose bed, mattress etc by a very helpful pleasant young man who completed order and arranged delivery. Good experience.

The staff were lovely and Sam the assistant, was very helpful with all the questions we asked. She also told us about the service plan, when we asked about if the material was scotchguarded or not. Pointing out the details really well. The manager made us a cup of tea while Sam sorted out all our details. If we are thinking of buying a new bed in the future, we would definitely return to the Dumfries store.

I was highly satisfied because the Dreams Colleague that i had help me was very friendly and made sure she could give me the best price she could

very friendly and efficient staff, understood our needs and even made us coffee! in less than an hour we had everything we needed. also; there was no pressure so buying the bed and accessories was a good experience

Great service

When we arrived, Melissa came to our assistance and went through what we were looking for. She also gave us time to browse on our own, which is really good as I don't like to feel trapped.

I was looked after well in the shop and the staff where very helpful they new what they where doing

I initially asked for my old bed to be taken away and paid for this, but then decided to keep it for my spare bedroom and there was no quibble about refunding the money back onto the bank card.

On My Visit To The Store I Received The Advice Of The Salesman he was Very Helpful And Made Me Feel Welcome In The Store .

Great staff I bought few years back one bed from dreams very good Now I thought I should get another one Service is very good Staff offer me cup of coffee too