Dreams - Dumfries

On entering the store, Robert introduced himself and offered assistance. We were happy to browse and when we required his assistance he was there and answered all our questions. He was polite and professional and was very helpful without being imposing. He offered us refreshments and after we had decided to buy the bed and mattress we wanted he was very informative when we were completing the paperwork.

Melissa was very informative and extremely helpful, couldn’t fault her professionalism.... her advice was invaluable and I would certainly shop here again.

Melissa was very helpful, knowledgable and understood fully what i was needing. The ordering process was quick and easy, and the delivery time is perfect. I will be back to buy a mattress.

Sam the sales assistant was very attentive and talked us through the options and let us experience the different products available.

I haven’t got my mattress yet but can’t wait to get it and hopefully it will last a long time

The assistant listened carefully to my requirements and showed me products which were suitable. She was not pushy but very helpful

Staff Melissa was pleasant and very courteous she did not rush us at all and let us try out the mattresses we were interested in. This was my first visit and I was was very impressed. She also gave us advice on other bedding products.

We were very satisfied by our experience thank`s in no small measure to your sales assistant Melissa who took plenty of time to explain your products and also allowed us to explain our special needs and then demonstrated all your`e suitable products.Time was no object to her.

Found the item we wanted and we were left to browse the store as we requested. We then asked for assistance and all questions we had were answered right away with a good knowledge of what we wanted to know.

I was seen to straight away. Everything was explained in detail. There was no hard sell and felt overall very comfortable with the experience