Dreams - Dumfries

An assistant greeted us, answered all our questions, gave us a range of products to try, made us a cup of coffee while we discussed the options, then placed our order for us. She was courteous, helpful, efficient and friendly. We came away feeling that we had made an informed decision and chosen the right products for us

We knew what we were after and the sales assistant asked if he could help in any way with a genuine smile. We were shown single mattress' as we wanted to take one away today. We were shown and tried 2 mattress', talked about the prices and difference between the mattresses. Made a decision and to our surprise the mattress we had chosen was vacuum packed in a roll and ready to take away. Excellent. Couldn't have been more happier.

Very satisfied with the service and the assistant Robert was very knowledgeable on the goods which he was selling.

Craig, the sales assistant, was very helpful and made everything very easy

Store staff member was very efficient and helpful

Staff was immediately available to assist. The took their time so I didn’t feel rushed. Everything was explained in detail.

Good quality and staff were really helpful and friendly

I purchased the mattress on my second visit and both times the staff that assisted me were very helpful and attentive. I am excited about my purchase and extremely happy that it is only a 4 week lead to delivery.

The service assistant took her time to explain the different types of mattresses and pillows and explained the different ways in which people sleep let us try the bed that recommends which mattress is better for us she took us round all the different bed bases and explained all the different styles and colours we could choose from. Very friendly and informative.

Excellent service from Melissa - clearly knew the products and was able to answer all my question.