Dreams - Dumfries

Our salesperson 'Stephen' was knowledgeable but not 'pushy'. He helped us make an informed decision about our purchase.

Me and my new partner were buying our first bed together, we both have completely different preference on mattresses. The staff were extremely knowledgable had advised we used the machine to calculate what mattress would be suitable. After trying out several options we finally agreed and made our purchase. The staff were fantastic and even helped entertain my 8 year old daughter. My only negative comment is the shop premises are really dated and the shop was extremely hot!

Stephen went out of his way to help us and was very knowledgeable about products.

Robert was a great help very friendly and was very knowledgeable about the mattress and pillows and explained them well we didn’t feel pressured in purchasing

When we arrived at the store the store assistant made you feel welcome, asked if we would like a beverage or a drink of water (bottled), he asked what kind of mattress we preferred, put us the the bed machine to find out & took it from there, showed us how the bed worked & how to use it

Very efficient assistant she was very approachable, knew the products and was very helpful

Very friendly helpful staff, knowledgeable about products, lots of patience as I was not quick in making a decision. Enjoyed a cup of coffee while discussing my needs regards to new beds.

Fantastic customer service and advice from Craig, very likeable and made sure we had all we needed to make the best choice.

Melissa was extremely knowledgable and helpful.

Melissa was brilliant, she took her time with helping me find what I needed and made the whole experience easy.