Dreams - Clapham

The store assistant was very helpful right from the moment I walked in.

Really great customer service. He can sell Ice to an eskimo. Great team !

polite and friendly staff who gave me time to consider what i wanted, and then be on hand to assist.

Salesman was very well informed on product, patient when answering our questions, polite manner

Phillip who helped me in the clapham store was very helpful and not pushy in anyway, I went for the more expensive option but he showed me cheaper alternatives.

I recently went in to Dreams Clapham to gain advice with the view to purchase a mattress at some point. From start to finish I was blown away by the service I received. Jordan was by far a Dreams guru, full of knowledge and charisma. He was attentive and made me feel like a valued customer and not just a sale. All the staff in general were really pleasant and engaging, they all seemed to genuinely enjoy what they were doing. Jordan went above and beyond to make sure I made the RIGHT decision and as someone who works in sales myself, I know how it can be dealing with clients. He was patient and made me feel confident in his advice, I couldn't recommend his services more. Jordan helped us with parking, did testing on special diagnostic bed, show us all options, offered dink and gave us plenty of time to make the best decision

Great atmosphere and customer service skills observed by all

The overall experience was great. I wasn't sure what I needed so used the bed machine which pointed me in the right direction. The dreams sales representative (Hanan) was very good and allowed us time to test each of the recommended beds and explain the difference in quality. She also gave us a good amount of space for us to decide in our own time which was perfect.

Really liked the test to determine our preferred mattress, cool feature. Philip (Clapham branch) was really informative, friendly and helpful.

The guy that served me was attentive Asked questions to find out what I needed Give me some choices