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By CJ | 8/30/2015
the beds are a bit dirty.
By Olivia W | 7/26/2015
We had to wait a long time to be served and the general manner was very casual and lack lustre. We were assisted by Paolo in clapham who was helpful and kind but the process was still very long and drawn out. The store is filthy and had stained mattresses on display! there was no charm to the showroom and you would never be tempted by the products shown and displayed in this unimaginable way. It is purely a place to come if you really needed a bed.
By Ms Sullivan | 7/22/2015
Only one assistant in the store serving myself and two othert customers. Philip provided an excellent service however the store needs more assistants. Which is why I did not rate highly satisfied.
By anonymous | 5/10/2015
Sales assistant was not fully engaging and did not explain delivery options that well. it was a Sunday afternoon though...
By anonymous | 5/5/2015
The store computer system was down so couldnt make appointment for delivery date.the assistant promised to call me to make appointment but i waited until next day i had to call myself to make appointment for friday 15th may 2015
By anonymous | 5/2/2015
I WENT TO DREAMS TO BUY A BED AND I WAS SATISFIELD ON THE SERVICE PROVIDED
By anonymous | 4/4/2015
It was generally fine, could have been shown a few more products
By anonymous | 3/24/2015
Slightly strange customer service at points. At times overly familiar.
By Prem | 12/20/2018
One sided bed only whoch was not expected. the mattress details was not specified on the invoice which means i was a bit worried about the specific mattress that I WAS LOOKING FOR MIGHT NOT BE THE SAME WHEN DELIVERED THE ITEM.
By ow | 10/21/2017
Service was very average and fake. Didn't really listen to my requirements and was clearly thrown and confused by a knowlegable customer who knew what they were after. Came in knowing exactly what I wanted got shown multiple incorrect beds that didn't match my spec but were a poor attempt at up selling before miss quoting the price by 25% and availibility. Whole process took nearlly 30 mins for what is a very basic purchasing exchange. Then product isn't in stock and 3 week delivery time with a charge if you miss it. This was my only free weekend for 2 months and i work in the week so am now gambling that a neighbour will be in.
