Dreams - Edinburgh - Seafield

Excellent service and product knowledge from all members of staff we interacted with.

the sell man of the store was very helpfull to assist all my questions

Godfrey was an excellent salesman I cannot praise him highly enough, he explained each product carefully to ensure we were getting the bed which suited our needs. There was no “hard sell” only clear, concise and informative information delivered in a pleasant friendly manner. He took pride in his work and we have been very pleased with the bed. Perhaps Godfrey should be included when training staff as his presentation is a model for future salespersons.

David was very friendly and didn’t rush me through my decision process. I felt no pressure to buy the most expensive. He was very knowledgeable.

Welcoming on arrival. The Measure-Me bed was fascinating and, I hope, accurate. David was friendly and cheerful, but not pushy, and gave plenty of time for me to try and to consider. I was interested in a natural type of mattress (looking at Harrison Spinks), and David had visited their factory and seemed genuinely enthusiastic and knowledgeable. I felt confident in my choice

David M was extremely helpful and well informed and made us feel very comfortable. He took his time and although the bed we’d originally come in to try did not come up as one of the recommendations he still showed it to us which we appreciated. On returning to place our order he was very helpful again, and offered us a reduced rate for cover which we gladly took. He is a credit to your store and we were very happy with our experience.

We both enjoyed the very friendly welcome from Cherrelle ( -162) upon arrival to the store. The added experience of the virtual mattress selector, which was a nice and interesting experience. We also appreciated being offered some water. Overall, our visit was far more exciting than our initial expectations.

Service as soon as we walked in the door. Courteous and knowledgeable help. First shop we’d been to and found everything we wanted at around the price we were hoping.

assistant very knowledgeable and helpful quick and easy very pleasant manner nice and clean shop.

from the moment we stepped into the store .the service we received from Godfrey was excellent from listening to our requirements ,price range ,Godfrey explained how Dreams measures sleep /rest and that we are all different when it comes to buying a new mattress.Once we had been measured he lead us around showing us what was picked out for us to try .We chose 3 to sample ( pillows included) and we did realise how mattresses are all different ,eventually we chose 2( we did sample Temptura mattresses to see difference ,(not for us).We went for a more expensive range, as it was British /hand made all natural products .yes more than we wanted to spend But once we had sampled a few times we knew this was the bed for us .We even took the insurance product,mattress cover ,pillow .The service ,friendliness easy manner of Godfrey we were at ease through out the sale. it was a pleasure to have Godfrey as our sales person