Dreams - Edinburgh - Seafield

The store was large and had a really good selection of beds and mattresses. When i entered the store. I was greeted really pleasantly by all members of staff. Which made me feel very welcome. Then i was approached by chirelle and she asked me what type of bed i was looking for. And also explained all my options. I never felt like I was pressured into buying and participate bed. I was free to browse around. And when i made my choice. I just went to the desk and went through the details. I was offered tea or coffee. And she was really chatty and friendly. And i would definitely recommend dreams to anyone. As i had a really positive experience.

The service from Godfrey was excellent. He took time to assess our needs for our new mattress, and was attentive without being pushy. He had extensive knowledge which helped us identify the right mattress for us, and he gave us plenty of time to make a decision. All staff were also great with our two children! We were also impressed with the level of care taken over covid too.

I felt very well attended by Godfrey. He made me and my partner feel comfortable and also gave us a good information about the products. I also liked the system to check the best mattress for you personally.

Knowledgable and very helpful salesperson when I needed advice about mattresses. Covered off all types and advice for after care

From arrival to departure Godfrey was excellent. Friendly, professional and extremely knowledgeable about products and as a result able to provide good advice on our purchases.

Because everything went smoothly

Satisfied young lady gave us the freedom we required and assistance when it was needed.

Staff were knowledgable, helpful and very friendly.

The staff in the Edinburgh Seafield store were extremely helpful and patient. We are a family of 5 and needed 4 beds. Each was given lots of time and info about the choices available and we were made to feel very welcome.

We were originally served by Godfrey who was extremely helpful and knowledgeable, he took us through the mattress selector process and helped us to choose the most suitable mattress for us. We then returned a couple of days later to order, Godfrey was helping other customers so Cherelle put the order through for us and helped us get pillows and a duvet too. Both were brilliant and we couldn’t fault the service we received at all.